44r0n7
0265afa054
Import the runnable game code, content, docs, scripts, and repo guidance while leaving local agent state, dependency installs, build output, and backup copies out of the published tree.
26 lines
996 B
JSON
26 lines
996 B
JSON
{
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"id": "access_blocked_escalation",
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"label": "Access Blocked Escalation",
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"description": "Fast escalation for lockout and access-control incidents. Used when another operator is blocked mid-incident and the lack of access is itself the outage multiplier.",
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"intensity": 3,
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"escalation_steps": [
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{
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"trigger_after_seconds": 300,
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"notification": "Priya is still locked out of hermes. This is now blocking incident response work.",
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"notification_severity": "warning"
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},
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{
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"trigger_after_seconds": 900,
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"notification": "Fifteen minutes without access. The linked ticket is being escalated.",
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"notification_severity": "warning",
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"escalate_linked_ticket": "critical"
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},
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{
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"trigger_after_seconds": 1800,
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"notification": "Access is still broken. This is now a security and operations problem, not just a convenience issue.",
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"notification_severity": "error",
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"escalate_linked_ticket": "critical"
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}
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]
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}
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