{
  "id": "T008",
  "from": "Sarah Chen <s.chen@axiomworks.internal>",
  "subject": "app is down after update",
  "body": "The deploy ran this morning and now the app won't start. It's returning nothing on 8080. The update pulled in a new package version. I don't know if that's the problem but the timing is suspicious.",
  "initial_priority": "high",
  "current_priority": "high",
  "target_vm": "web_server",
  "linked_quest": "Q008",
  "tags": [
    "app",
    "deploy",
    "packages",
    "web_server"
  ],
  "deadline_behavior": "escalates",
  "_note": "Sarah correctly suspects the package update. She doesn't know the build machine is involved."
}