{ "id": "T005", "from": "Dave Okonkwo ", "subject": "disk warning on hermes again", "body": "Got an alert that /var/backups is at 85%. I don't know if this is related to what was going on before. Probably fine but figured you should know.", "initial_priority": "low", "current_priority": "low", "target_vm": "web_server", "linked_quest": "Q005", "tags": [ "disk", "backup", "web_server" ], "deadline_behavior": "escalates" }