{
  "id": "kowalski_phase_2",
  "label": "Dave Kowalski — Phase 2: Dismissive",
  "description": "Kowalski is aware something is recurring. Manages upward, not inward.",
  "trigger_phase": "unease",
  "escalation_steps": [
    {
      "trigger_after_seconds": 180,
      "notification": "I've had a couple of questions from Sarah's team about stability. Nothing critical, but let's make sure we're on top of it. Noted for the weekly update. D.",
      "notification_severity": "info",
      "sender": "Dave Kowalski <d.kowalski@axiomworks.internal>",
      "subject": "FYI — product team questions"
    }
  ]
}