# About — Axiom Works

# About Axiom Works

Founded in 2011. Still here. Still shipping.

## Where we started

Axiom Works was founded in 2011 by a small team of operations veterans who were tired of watching mid-size manufacturers paper over process problems with spreadsheets and tribal knowledge. The original product was a rules engine. It was not elegant, but it worked.

Over the next few years, that rules engine became AxiomFlow — a full workflow automation platform built for the realities of industrial operations: shift handoffs, exception handling, equipment downtime, and the kind of edge cases that enterprise vendors prefer not to demo.

We have been profitable since 2014. We have not taken outside investment. This is a deliberate choice.

2011 Founded
280 Employees
140+ Customers

## What we actually do

AxiomFlow automates the workflows that keep operations running — purchase approvals, quality checks, shift reports, compliance sign-offs, exception escalations. The kind of work that gets done in every facility but rarely appears in a vendor's use-case library.

Our customers are mostly mid-size manufacturers and logistics companies in the 200–2,000 employee range. They have real IT departments and real process complexity. They don't need a product designed for a 12-person SaaS startup.

We sell to operations leaders and implement with their IT teams. We do not use resellers. When something needs to be configured, a person from Axiom Works handles it.

What We Believe

## How we work

These aren't values we arrived at in a workshop. They're conclusions from fourteen years of watching what works and what doesn't.

- Reliability over features A workflow automation platform that goes down during a shift is worse than no platform at all. Uptime is not a selling point. It is the baseline.
- Customers are not case studies We do not publish customer names without permission. We do not write up their implementations as thought leadership. Their problems are not content.
- Slow is smooth, smooth is fast We have never shipped a feature to meet a conference deadline. This is probably why our release notes are boring and our customers don't have to roll back.

- Support is not a department Every customer has a named contact. Support issues get routed to the people who built the feature. The alternative is faster for us and worse for everyone.
- Honest pricing Our pricing is published. We do not have tiers designed to make the middle option look reasonable. The contract you sign is the contract you get.
- We stay in our lane We automate workflows for operations teams. We are not building an AI platform, a marketplace, or a suite of adjacent products nobody asked for.

Get in Touch

## Talk to us

We respond to every inquiry. Usually the same day, always within 24 hours.

💬

### Sales Inquiries

If you'd like to see a demo or talk through whether AxiomFlow is a fit for your operation, reach out to our sales team.

sales@axiomworks.com

🛠️

### Customer Support

Existing customers can reach support directly. Your account contact's email is in your onboarding documentation.

support@axiomworks.com

🏢

### Our Office

We're headquartered downtown, or close enough to it that we say downtown and nobody pushes back.

Axiom Works, Inc.
Downtown-Adjacent, Suite 300

## Meet the team behind the platform

The people who build and support AxiomFlow have been doing this for a while. Some of them have been here since the rules engine days.

Our Team